If you are here, you may already know we blog frequently on our content site, SaaSX.com. In case you aren’t yet a SaaSX subscriber (what are you waiting for!?), here’s a quick recap of some of our favorite articles last month.
The last article I wrote in October was about SaaS renewal, and the problems that nearly always arise from not making renewal a priority. The priority. Renewal is literally everything to a SaaS company.
In this article, I cover about the importance of giving your renewal process a much-needed upgrade, and delve into the dos and don’ts of
“Renewal should be designed into your sales process, your product, your culture, your values, and your mindset. It’s not a perfunctory operational obligation. It’s your lifeblood.”
Is a SaaS company agile just because they say they are? Justin digs into what putting an agile SaaS methodology into place entails, and teaches you how to build proper agile SaaS management guardrails.
“Without any structure, growing SaaS companies can run fastand wild. But they’ll ultimately accrue deep management debt that hurts the very things they optimize for. By applying a lite agile methodology,
Our Content Marketing Coordinator, Sage Duvall, gathered a list of 90 SaaS stats and benchmarks together, paired them with their respective sources and smashed them into one big roundup to kick November off. This list covers everything from growth and
“Content may be king, but data is its queen.”
The title of this one can be a little misleading. Don’t get me wrong, every SaaS needs to deliver a great customer onboarding experience, and that will require a process to ensure it’s executed well. But if you want to improve how you onboard your SaaS users, it’s important that you put vision first and make sure that everything orbits around that vision. This article shares some tips on how to do that!
“The vision applies to low-touch SaaS, high-touch SaaS, enterprise SaaS, SMB SaaS and every other kind of SaaS. Hold your onboarding up against this list and constantly seek to get closer and closer to the ideal.”
“Why does goal setting work? Because being aligned, focused, ambitious, accountable, transparent, engaged, well managed, and recognized, is obviously good for business, and it’s great for the people in the business.”
What are the organizational symptoms that lead to the disease of poor SaaS execution? In this article, Justin answers that question beautifully while also offering some great advice on side-stepping these pitfalls by staying focused and organized.
“Small, poorly prioritized decisions roll up to create bigger problems pretty quickly. And it’s those relatively small ones that get made far too often and with little consideration.”
When was the last time you had a really creative idea about how to speed up your customer onboarding? The power of creativity is often overlooked in the business world – but no more! It’s time to take a fresh look at how we onboard customers and leave the old and tired methods behind.
“A long, drawn-out SaaS onboarding process is a momentum killer and puts your customer (and you) at risk for low product engagement. And low product engagement is, unfortunately, a churn indicator.”
That’s a wrap! For now.
We hope you found something of interest in this recap of the past month on SaaSX.com. But that’s just the highlight reel. So pop over to the SaaSX site and check out lots more content, including our calculators and report cards.